Mediation in labour is a method solve conflicts in which the parties involved, through the intervention of an impartial third party, the Mediator, adopt reciprocally satisfactory agreements through dialogue and negotiation.
Companies, public and private, maintain labour relations. In many of these organizations, labour conflicts occur with some frequency.
Considering this, labour mediation is presented as a possible and absolutely recommended alternative to address and resolve conflicts that may occur in this area.
The mediation of conflicts in the field of labour relations is perhaps the best known when we talk about mediation, being a widely used resource, especially for the “institutionalization” through different entities, promoted and supported by the majority of unions.